SILVER CREEK COLLECTABLES
525 Highland Road West,
Suite 255,
Kitchener, ON N2M 5P4,
CANADA

sales@silvercreekcollectables.com

 
   
   
     
 
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Shipping & Insurance

Shipping and Insurance Policy
Shipping Information

Buyer is responsible for all shipping costs. 

Micro Trains Rolling Stock

At this time, we have calculated shipping costs up to and including $500.  Any purchases over this amount will require individual calculations to determine the cost of shipping and insurance.  The shipping prices include: (i) a $2.00 handling fee for packaging, etc.; and (ii) insurance.  Shipping rates includes Delivery Confirmation and insurance.  The breakdown of our shipping (including handling) is as follows:

Value
Cost
Up to $100.00
$20.12
Up to $200.00
$26.09
Up to $300.00
$27.59
Up to $400.00
$29.71
Up to $500.00
$31.21


Micro Trains Loads
Micro Trains Laser Cut Wood Kits - N Scale
Micro Trains Laser Cut Wood Kits - HO Scale Laser Kits

At this time, we have calculated shipping costs up to and including $100.  Any purchases over this amount will require individual calculations to determine the cost of shipping. The shipping prices include a $2.00 handling fee for packaging, etc.  The shipping prices for this group of items does not include insurance or delivery confirmation.  In the event that items are shipped without insurance, we will provide you with a photocopy of the receipt received from Canada Post, but please note that in the event your package is lost or damaged, neither Canada Post nor Silver Creek Collectables, will be responsible for any losses or damages.  Shipping rates are based on the use of, size permitting, cushioned envelope surface mail. The breakdown of our shipping (including handling) is as follows:

Value
Cost
Up to $  22.00
$9.00
Up to $  30.00
$ &12.00
Up to $  40.00
$15.00
Up to $  80.00
$28.00
Up to $100.00
$42.00


Magic Water Kits
Pre-formed Ponds


At this time, we have calculated shipping costs for each Magic Water Kit and for each Pre-formed Pond. In the event that you would like to order a combination of items, please email us and we will be pleased to provide you with the cost of shipping on your individual order.   The shipping prices include: (i) a $2.00 handling fee for packaging, etc.; and (ii) insurance.   The breakdown of our shipping (including handling) is as follows:

Description
Cost
Magic Water - Small Kit - 6 oz.
$17.35
Magic Water - Medium Kit - 18 oz.
$21.41
Magic Water - Large Kit - 96 oz.
$37.27
Pre-formed Pond
$17.35

We are not in the business of making money from our shipping, but only to recover our actual shipping costs.  In the event that the cost of shipping is less than you paid, after taking into consideration the exchange rate on the date of shipping, you will be reimbused through PayPal on the difference for any amounts over $1.00.

Subject to our discretion, we will ship worldwide.

We are not responsible for any country levies, customs or duties.

We will identify all true values on custom declarations. Please do not ask us to show "Gift Only No Commercial Value" on these documents.

We use CANADA POSTAL SERVICES for most of our shipments.

For a smaller portion of our shipments we may use courier services.

Unless advised otherwise, all items will be shipped from CANADA and shipping times do take longer than shipments within the US. 

Shipping Insurance Coverage

As a result of recent changes by Canada Post, only those items that include tracking (delivery confirmation) will have insurance coverage.  All other packages are not insured and are shipped completely at the risk of the buyer.  We apologize for any inconvenience this may cause.

Insurance Note: Filing an Insurance Claim with the Post Office in Canada is a very tedious, time consuming and frustrating job.  Please keep in mind that if an insurance claim is made through Canada Post, refunds will only be made, and for the amount received from Canada Post, once the same is received from Canada Post.